Returns
We understand that this process is often not pleasant. Our goal is to make it as simple as possible for you. According to the law, you have 14 days from the moment you receive the goods to return it. Let us know as soon as possible that you are resigning from the product. From that moment, you still have 14 days to complete the return shipment. We make it easy for you: the carton is reusable and we pay for your return.
How to make a return:
1. Fill out the return form that you will find in the box, if you do not have it, print and fill out the form formularz.
2. Place the return form and the goods in the box.
3. Track the shipment's journey.
4. You can also send the parcel yourself to the following address:
3. Track the shipment's journey.
4. You can also send the parcel yourself to the following address:
Team 369 sp. z oo
Jana Pawła II 3c/46
80-462 Gdańsk
5. The payment will be refunded within 7 days of receipt of the shipment.
6. We consider complaints within 14 days from the date of delivery, correspondence with the decision will be sent by e-mail.
Goods purchased in the online store can only be returned in the above manner. These goods are not accepted by cooperating distribution stores.
6. We consider complaints within 14 days from the date of delivery, correspondence with the decision will be sent by e-mail.
Goods purchased in the online store can only be returned in the above manner. These goods are not accepted by cooperating distribution stores.